{"id":9354,"date":"2026-08-18T18:28:47","date_gmt":"2026-08-18T18:28:47","guid":{"rendered":"https:\/\/press-start.tech\/wordpress-support-prato\/"},"modified":"2026-08-18T18:28:47","modified_gmt":"2026-08-18T18:28:47","slug":"wordpress-support-prato","status":"publish","type":"page","link":"https:\/\/press-start.tech\/en\/wordpress-support-prato\/","title":{"rendered":"WordPress support in Prato"},"content":{"rendered":"<div class=\"ps-pg\" data-psp=\"assistenza-wordpress-prato\"><svg class=\"ps-pg-defs\" aria-hidden=\"true\" focusable=\"false\"><defs><symbol id=\"psp-ai\" viewBox=\"0 0 24 24\"><g fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linejoin=\"round\"><path d=\"M12 3.5 13.6 8.4 18.5 10 13.6 11.6 12 16.5 10.4 11.6 5.5 10 10.4 8.4Z\"><\/path><path d=\"M18.6 15.6 19.4 17.6 21.4 18.4 19.4 19.2 18.6 21.2 17.8 19.2 15.8 18.4 17.8 17.6Z\"><\/path><\/g><\/symbol>\n<symbol id=\"psp-arr\" viewBox=\"0 0 24 24\"><g fill=\"none\" stroke=\"currentColor\" 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0-5.9-.4l-2.4 2.4a4.2 4.2 0 0 0 5.9 5.9l1.4-1.4\"><\/path><\/g><\/symbol>\n<symbol id=\"psp-scis\" viewBox=\"0 0 24 24\"><g fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"6\" cy=\"6.5\" r=\"2.5\"><\/circle><circle cx=\"6\" cy=\"17.5\" r=\"2.5\"><\/circle><path d=\"M8.2 7.8 20 19M8.2 16.2 20 5\"><\/path><\/g><\/symbol>\n<symbol id=\"psp-spark\" viewBox=\"0 0 24 24\"><g fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linejoin=\"round\"><path d=\"M12 3.5 13.6 8.4 18.5 10 13.6 11.6 12 16.5 10.4 11.6 5.5 10 10.4 8.4Z\"><\/path><\/g><\/symbol>\n<symbol id=\"psp-star\" viewBox=\"0 0 24 24\"><path fill=\"currentColor\" d=\"M12 2.6l2.9 6 6.5.9-4.7 4.6 1.1 6.5L12 17.5 6.2 20.6l1.1-6.5L2.6 9.5l6.5-.9z\"><\/path><\/symbol>\n<symbol id=\"psp-stars\" viewBox=\"0 0 128 24\"><use href=\"#psp-star\" x=\"0\"><\/use><use href=\"#psp-star\" x=\"26\"><\/use><use href=\"#psp-star\" x=\"52\"><\/use><use href=\"#psp-star\" x=\"78\"><\/use><use href=\"#psp-star\" x=\"104\"><\/use><\/symbol>\n<symbol id=\"psp-target\" viewBox=\"0 0 24 24\"><g fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\"><circle cx=\"12\" cy=\"12\" r=\"8.4\"><\/circle><circle cx=\"12\" cy=\"12\" r=\"4.6\"><\/circle><circle cx=\"12\" cy=\"12\" r=\"1.1\" fill=\"currentColor\" stroke=\"none\"><\/circle><\/g><\/symbol>\n<symbol id=\"psp-wifi\" viewBox=\"0 0 24 24\"><g fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\"><path d=\"M4 9.8a11.6 11.6 0 0 1 16 0\"><\/path><path d=\"M7 13.2a7.6 7.6 0 0 1 10 0\"><\/path><path d=\"M10 16.4a3.6 3.6 0 0 1 4 0\"><\/path><circle cx=\"12\" cy=\"19.4\" r=\"1.1\" fill=\"currentColor\" stroke=\"none\"><\/circle><\/g><\/symbol>\n<symbol id=\"psp-x\" viewBox=\"0 0 24 24\"><g fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"><path d=\"m6 6 12 12M18 6 6 18\"><\/path><\/g><\/symbol>\n<symbol id=\"psp-tree\" viewBox=\"0 0 24 24\"><g fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M21 6H8M21 12h-8M21 18h-8\"><\/path><path d=\"M3 5v5.5A1.5 1.5 0 0 0 4.5 12H8\"><\/path><path d=\"M3 10v6.5A1.5 1.5 0 0 0 4.5 18H8\"><\/path><\/g><\/symbol>\n<\/defs><\/svg><header class=\"psp-hero\"><div class=\"psp-hz\"><nav class=\"psp-crumb\" aria-label=\"Breadcrumb\"><a href=\"\/en\/\">Home<\/a><span class=\"psp-sep\" aria-hidden=\"true\">\/<\/span><span class=\"psp-cur\">WordPress support in Prato<\/span><\/nav><h1 class=\"psp-h1\">WordPress support in Prato: <span class=\"psp-grad\">someone who answers<\/span>, in August too<\/h1><p class=\"psp-sub\">We take over WordPress sites built by other people: updates, security, backups that have actually been restored, and the everyday changes. Registered office in the city, and we can come by when it helps.<\/p><div class=\"psp-ctas\"><a class=\"psp-btn\" href=\"\/en\/contact\/\">Ask for a site check<svg class=\"psp-ic is-s\" aria-hidden=\"true\"><use href=\"#psp-arr\"><\/use><\/svg><\/a><a class=\"psp-tlink\" href=\"https:\/\/calendly.com\/press-start-sb\/30min\">or book a call<\/a><\/div><div class=\"psp-trust\"><span class=\"psp-titem\"><svg class=\"psp-ic is-xs\" aria-hidden=\"true\"><use href=\"#psp-check\"><\/use><\/svg>Registered office in the city<\/span><span class=\"psp-titem\"><svg class=\"psp-ic is-xs\" aria-hidden=\"true\"><use href=\"#psp-check\"><\/use><\/svg>Initial check free<\/span><span class=\"psp-titem\"><svg class=\"psp-ic is-xs\" aria-hidden=\"true\"><use href=\"#psp-check\"><\/use><\/svg>No minimum term<\/span><\/div><\/div><\/header><img decoding=\"async\" class=\"psp-wave\" src=\"https:\/\/press-start.tech\/wp-content\/plugins\/DC\/assets\/img\/ps-wave-band.webp\" alt=\"\" loading=\"lazy\"><section class=\"psp-sec is-tight\" id=\"why\"><div class=\"psp-shead\"><div><p class=\"psp-label\">How people get here<\/p><h2 class=\"psp-h2\">People call us<br>for the same reason.<\/h2><\/div><\/div><div class=\"psp-prose\"><p>The site was built well, years ago. Then whoever looked after it changed job, the agency changed priorities, or there simply was no maintenance agreement because at the time it was not needed. Nobody is at fault: it happens, and it happens often.<\/p><p>The result is a site nobody has touched in a while. Updates pile up because running them feels risky, backups exist but have never been tested, and a twenty-minute change waits two weeks while someone is found to make it.<\/p><p><b>Taking over someone else's site is a normal part of our work.<\/b> It starts with a check of what is there, and from that we decide what is actually needed.<\/p><\/div><\/section><section class=\"psp-sec is-tight\"><div class=\"psp-shead\"><div><p class=\"psp-label\">What it covers<\/p><h2 class=\"psp-h2\">What we look after,<br>once we take over.<\/h2><\/div><p class=\"psp-sub\">The full service, with plans and response times, is on the <a href=\"\/en\/solutions\/ongoing-support\/\">ongoing support page<\/a>.<\/p><\/div><div class=\"psp-grid4\"><div class=\"psp-box is-tile\"><span class=\"psp-itile\"><svg class=\"psp-ic\" aria-hidden=\"true\"><use href=\"#psp-check\"><\/use><\/svg><\/span><p class=\"psp-boxT\">Updates tested first<\/p><p class=\"psp-boxP\">Core, themes and plugins updated on a staging copy and pushed live only afterwards. If something breaks, it is rolled back before you notice.<\/p><\/div><div class=\"psp-box is-tile\"><span class=\"psp-itile\"><svg class=\"psp-ic\" aria-hidden=\"true\"><use href=\"#psp-life\"><\/use><\/svg><\/span><p class=\"psp-boxT\">Security and real backups<\/p><p class=\"psp-boxP\">Known vulnerabilities closed, access tidied up, and backups that have been restored at least once: until you have tried, it is not a backup, it is a folder.<\/p><\/div><div class=\"psp-box is-tile\"><span class=\"psp-itile\"><svg class=\"psp-ic\" aria-hidden=\"true\"><use href=\"#psp-spark\"><\/use><\/svg><\/span><p class=\"psp-boxT\">Monitoring, so we know first<\/p><p class=\"psp-boxP\">Uptime, errors and performance watched continuously. The aim is that we see the problem, not one of your customers calling the office.<\/p><\/div><div class=\"psp-box is-tile\"><span class=\"psp-itile\"><svg class=\"psp-ic\" aria-hidden=\"true\"><use href=\"#psp-pen\"><\/use><\/svg><\/span><p class=\"psp-boxT\">The everyday changes<\/p><p class=\"psp-boxP\">A new page, a product to update, a form that has to reach a different address. Hours included every month, without a negotiation each time.<\/p><\/div><\/div><\/section><section class=\"psp-sec is-tight\"><div class=\"psp-gcard\"><div><p class=\"psp-label\" style=\"color:#7c10e8\">Why us<\/p><h2 class=\"psp-h2\">The person answering<br>writes software.<\/h2><p class=\"psp-sub\" style=\"margin-top:16px\">The difference shows on the day the problem is not solved by installing a plugin.<\/p><div class=\"psp-ctas is-flush\"><a class=\"psp-btn\" href=\"https:\/\/calendly.com\/press-start-sb\/30min\" target=\"_blank\" rel=\"noopener\">Book a meeting<svg class=\"psp-ic is-s\" aria-hidden=\"true\"><use href=\"#psp-arr\"><\/use><\/svg><\/a><\/div><\/div><div class=\"psp-ownl\"><div class=\"psp-own\"><span class=\"psp-itile is-check\"><svg class=\"psp-ic\" aria-hidden=\"true\"><use href=\"#psp-code\"><\/use><\/svg><\/span><div><p class=\"psp-vt\">We read the code when needed<\/p><p class=\"psp-vp\">It is the same team that builds custom business systems. A plugin conflict gets isolated rather than solved by disabling everything and hoping.<\/p><\/div><\/div><div class=\"psp-own\"><span class=\"psp-itile is-check\"><svg class=\"psp-ic\" aria-hidden=\"true\"><use href=\"#psp-pin\"><\/use><\/svg><\/span><div><p class=\"psp-vt\">We are nearby<\/p><p class=\"psp-vp\">For companies in the province that means being able to drop in when something needs working through together, and knowing who your contact is.<\/p><\/div><\/div><div class=\"psp-own\"><span class=\"psp-itile is-check\"><svg class=\"psp-ic\" aria-hidden=\"true\"><use href=\"#psp-doc\"><\/use><\/svg><\/span><div><p class=\"psp-vt\">We tell you the cause<\/p><p class=\"psp-vp\">After each job you know what it was and why it happened. If the problem is structural we write that down, even when the inconvenient answer is that the site should be rebuilt.<\/p><\/div><\/div><div class=\"psp-own\"><span class=\"psp-itile is-check\"><svg class=\"psp-ic\" aria-hidden=\"true\"><use href=\"#psp-x\"><\/use><\/svg><\/span><div><p class=\"psp-vt\">Nothing held hostage<\/p><p class=\"psp-vp\">Access, hosting and domain stay in your name. If you change supplier one day, it takes an email, not a negotiation.<\/p><\/div><\/div><\/div><\/div><\/section><section class=\"psp-sec is-tight\"><div class=\"psp-shead\"><div><p class=\"psp-label\">Where we are<\/p><h2 class=\"psp-h2\">The Prato office.<\/h2><\/div><\/div><div class=\"psp-nap\"><div class=\"psp-napc\"><span class=\"psp-itile\"><svg class=\"psp-ic\" aria-hidden=\"true\"><use href=\"#psp-pin\"><\/use><\/svg><\/span><address class=\"psp-adr\">Press Start Srl SB<br>Via Brunelleschi 30<br>59100 Prato (PO)<\/address><p class=\"psp-vp\">If you would rather talk in person before giving anyone the keys to your site, that is the sensible thing to do.<\/p><p class=\"psp-vp\"><a href=\"tel:+393335397102\">+39 333 53 97 102<\/a> \u00b7 <a href=\"mailto:hello@press-start.tech\">hello@press-start.tech<\/a><\/p><div class=\"psp-ctas is-flush\"><a class=\"psp-btn\" href=\"https:\/\/calendly.com\/press-start-sb\/30min\" target=\"_blank\" rel=\"noopener\">Book a meeting<svg class=\"psp-ic is-s\" aria-hidden=\"true\"><use href=\"#psp-arr\"><\/use><\/svg><\/a><\/div><\/div><iframe class=\"psp-map\" loading=\"lazy\" referrerpolicy=\"no-referrer-when-downgrade\" title=\"Map of our office in Prato\" src=\"https:\/\/www.google.com\/maps?q=Via%20Brunelleschi%2030%2C%2059100%20Prato&output=embed\"><\/iframe><\/div><\/section><section class=\"psp-sec is-tight\" id=\"psp-faq\"><div class=\"psp-shead is-flush\"><div><p class=\"psp-label\">FAQ<\/p><h2 class=\"psp-h2\">Before you ask.<\/h2><\/div><\/div><div class=\"psp-faq\" data-psp-faq><div class=\"psp-fi\"><button class=\"psp-fq\" type=\"button\" aria-expanded=\"true\" aria-controls=\"psp-faq-27e610-0\">Do you take on sites built by others?<span class=\"psp-pl\" aria-hidden=\"true\">&minus;<\/span><\/button><p class=\"psp-fa\" id=\"psp-faq-27e610-0\">Yes, it is the most common case. First we look at what is there: versions, plugins, backup status, security. The initial check is free and tells both of us whether it makes sense to work together.<\/p><\/div><div class=\"psp-fi\"><button class=\"psp-fq\" type=\"button\" aria-expanded=\"false\" aria-controls=\"psp-faq-27e610-1\">How much does support cost?<span class=\"psp-pl\" aria-hidden=\"true\">+<\/span><\/button><p class=\"psp-fa\" id=\"psp-faq-27e610-1\" hidden>There are different plans depending on how many hours are needed and how critical the site is; they are on the <a href=\"\/en\/solutions\/ongoing-support\/\">ongoing support page<\/a>. There is no minimum term: if you no longer need it, it ends.<\/p><\/div><div class=\"psp-fi\"><button class=\"psp-fq\" type=\"button\" aria-expanded=\"false\" aria-controls=\"psp-faq-27e610-2\">The site is broken right now and we do not want a subscription.<span class=\"psp-pl\" aria-hidden=\"true\">+<\/span><\/button><p class=\"psp-fa\" id=\"psp-faq-27e610-2\" hidden>We can work on a single job: we look, we tell you the cost, we fix it.<\/p><\/div><div class=\"psp-fi\"><button class=\"psp-fq\" type=\"button\" aria-expanded=\"false\" aria-controls=\"psp-faq-27e610-3\">We have lost the passwords to our own site.<span class=\"psp-pl\" aria-hidden=\"true\">+<\/span><\/button><p class=\"psp-fa\" id=\"psp-faq-27e610-3\" hidden>It happens often and is usually recoverable: through the hosting panel, the domain registrar or the database. You do need to show the site is yours, and we help with that.<\/p><\/div><div class=\"psp-fi\"><button class=\"psp-fq\" type=\"button\" aria-expanded=\"false\" aria-controls=\"psp-faq-27e610-4\">Our site is not WordPress.<span class=\"psp-pl\" aria-hidden=\"true\">+<\/span><\/button><p class=\"psp-fa\" id=\"psp-faq-27e610-4\" hidden>We also look after Laravel applications and custom software built by others. If the project has been idle for years and whoever wrote it no longer answers, the route is a different one: \u2192 <a href=\"\/en\/solutions\/software-rescue-service\/\">Software Rescue<\/a><\/p><\/div><\/div><\/section><section class=\"psp-sec is-tight\" id=\"psp-cta\"><div class=\"psp-ctg\"><div class=\"psp-band\"><img decoding=\"async\" class=\"psp-dwave\" src=\"https:\/\/press-start.tech\/wp-content\/plugins\/DC\/assets\/img\/ps-wave-band.webp\" alt=\"\" loading=\"lazy\"><h2 class=\"psp-bandT\">How long since anyone looked at your site?<\/h2><p class=\"psp-bandP\">Send us the address: we will check versions, security and performance and tell you what is needed \u2014 including when the answer is \"not much\".<\/p><div class=\"psp-ctas\"><a class=\"psp-btn is-gr\" href=\"\/en\/contact\/\">Ask for the check<svg class=\"psp-ic is-s\" aria-hidden=\"true\"><use href=\"#psp-arr\"><\/use><\/svg><\/a><a class=\"psp-tlink\" href=\"https:\/\/calendly.com\/press-start-sb\/30min\">or book a call<\/a><\/div><\/div><aside class=\"psp-calcard\"><span class=\"psp-ctile\"><svg class=\"psp-ic\" aria-hidden=\"true\"><use href=\"#psp-cal\"><\/use><\/svg><\/span><h3 class=\"psp-calT\">The check is free.<\/h3><p class=\"psp-calP\">You get what we found and what it would cost to put right, with no obligation to continue with us.<\/p><a class=\"psp-btn is-wt\" href=\"https:\/\/calendly.com\/press-start-sb\/30min\" target=\"_blank\" rel=\"noopener\">Pick a slot<svg class=\"psp-ic is-s\" aria-hidden=\"true\"><use href=\"#psp-arr\"><\/use><\/svg><\/a><div class=\"psp-calmeta\"><span>30 minutes<\/span><span>\u00b7<\/span><span>Video call<\/span><span>\u00b7<\/span><span>Free<\/span><\/div><\/aside><\/div><\/section><section class=\"psp-cert\"><div class=\"psp-citem\"><span class=\"psp-isob is-img\"><img src=\"https:\/\/press-start.tech\/wp-content\/plugins\/DC\/assets\/img\/iso9001.webp\" alt=\"ISO 9001:2015 certified\" loading=\"lazy\" decoding=\"async\"><\/span><div><p class=\"psp-certT\">ISO 9001:2015 certified<\/p><p class=\"psp-certP\">Written requirements, tracked changes, a defined path for every issue.<\/p><\/div><\/div><i class=\"psp-cvr\"><\/i><div class=\"psp-citem\"><span class=\"psp-isob is-img\"><img src=\"https:\/\/press-start.tech\/wp-content\/plugins\/DC\/assets\/img\/ps-mark.png\" alt=\"Benefit Corporation\" loading=\"lazy\" decoding=\"async\"><\/span><div><p class=\"psp-certT\">Benefit Corporation<\/p><p class=\"psp-certP\">Goals written into the bylaws, an impact report every year.<\/p><\/div><\/div><i class=\"psp-cvr\"><\/i><div class=\"psp-citem\"><span class=\"psp-isob is-sq\"><span>Me<\/span><span>PA<\/span><\/span><div><p class=\"psp-certT\">Listed on MePA<\/p><p class=\"psp-certP\">The Italian public sector e-procurement marketplace.<\/p><\/div><\/div><\/section><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Do you take on sites built by others?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, it is the most common case. 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