Custom business software in Florence for the work nobody sees
Cases moving between people, hours to account for, documents to collect, deadlines to keep. Software built on the process you already have, replacing the five shared spreadsheets and the inbox used as an archive.
When it pays
In services the process
lives inside people's heads.
In a company that manufactures, the process is visible: something physical moves. In a firm, an agency or a foundation the process exists only in people's habits — which is why everything stops when someone is away.
Here the first benefit of a system is not efficiency: it is making explicit how the work is done. The rest follows almost by itself — knowing where a case stands without asking, not missing a deadline, seeing what a client actually cost.
For the Dynamo Camp Foundation we adapted management functions to the flows of a foundation rather than asking the foundation to adapt to the software. That is the difference we are describing.
What we cover
The parts organisations
here ask for.
It nearly always starts with one and grows.
Cases and workflows
Every case with its status, owner and documents. Anyone can see where it stands without messaging around, and nothing sits still because one person was on leave.
Time, projects and reporting
Hours recorded while working, not reconstructed at month end. It shows which clients and which projects actually hold the margins you assume.
People and relationships
Clients, members, donors, beneficiaries: who they are, what they asked, what they were told. A CRM speaking your organisation's language rather than a sales tool's.
Automation on repeated steps
Documents to sort, data to extract, emails that always trigger the same action. → AI agents and automation
How it works
The software adapts to you,
not the other way round.
How we avoid the typical failure of these projects: a correct tool nobody uses.
One process at a time
The first release covers a complete flow and goes into use early. If the assumptions were wrong you find out immediately, while fixing them is cheap.
Built with the people who will use it
Not only with the people who decide. A tool staff work around is money badly spent, and it happens when the design is done far from the actual work.
What exists comes in with you
The shared spreadsheets are the starting point, not something to discard: they hold years of unwritten rules, and that is where the real way of working can be read.
Yours to keep
Code, data and documentation stay with you, with no per-user fees growing as the organisation grows. For public bodies and non-profits that is often what changes the five-year figure.
Real work
Platforms built
on real processes.
Agentscout
Agentscout is a software platform for managing sales networks. We handled development on a Laravel and Vue.js stack, from the architecture to the back end and the interface the network works in every day.
B2B management system
Sitea wanted a management system that followed how the company actually works with its business customers. We built it to measure in Laravel and Vue.js, shaping the features around the processes already in use: the people using it recognise the steps, instead of learning new ones.
BMup
BMup is the management platform we build and maintain in house, in Laravel and Vue.js. It works as a shared foundation — records, processes, documents and reporting — on which we build the version each organisation needs: we have shaped it around membership management, professional training and the internal processes of a foundation. You start from a proven structure rather than a blank page.
BMup and the TeachIn management system
TeachIn works in professional training and wanted a system of its own for courses, classrooms and students. We built a custom BMup v2 and, alongside it, worked on their internal AI chatbot: we revised the API connection, the credit configuration and the database queries, and the workflow is running again with stable response times.
Dynamo Camp platform 2.0
Fondazione Dynamo Camp needed a platform that followed its own internal processes — those of a foundation, not of a company. We built Dynamo Camp 2.0 on BMup, in Laravel and Vue.js, shaping the ERP and CRM features around the foundation's workflows instead of asking the foundation to adapt to the software.
Finenergy
Managing photovoltaic plants on behalf of others means seeing how they perform as it happens. Finenergy is the SaaS we built for it: a Laravel backend, a Vue.js frontend and a dedicated server, with energy data from every plant gathered in a single interface and available in real time.
MyManager
MyManager is an IoT platform for monitoring the energy profiles of public bodies and companies. It gathers consumption data from the various metering points and brings it into a single interface, so whoever has to make the call finds the full picture already assembled.
QR Marradi
Palazzuolando wanted the area's walking routes to tell their own story on the spot. We built a WordPress platform with custom design that generates and prints personalised QR codes: walkers scan the code and reach the multimedia content, which the association uploads from a phone without going near a computer.
Where we are
The Florence office.
Via Panciatichi 10/14
50141 Firenze (FI)
We meet at Impact Hub, in Via Panciatichi: an hour to put on the table how it works today and where it jams.
FAQ
Before you ask.
It depends how many flows it covers. Starting with one, the first release costs a fraction of a full project and lets you decide with your own data whether to continue. The quote is fixed, with the scope written down.
Often yes, and we will say so: for standard needs it costs less and starts immediately. Custom pays off when the way you work is unusual, when per-user fees become heavy, or when the data cannot sit wherever the vendor prefers.
Yes. We are a Benefit Corporation with ISO 9001 certification and we are listed on MePA, the Italian public procurement marketplace, so we can supply public administration too.
Wherever you decide: a dedicated server, European cloud, or your own infrastructure. For organisations handling data about assisted people or minors, that is a question to settle before starting.
It can be picked up rather than restarted: we analyse what is there and put in writing what can be recovered. → Software Rescue
How many times a day does someone ask "where are we on this?"
If the answer lives in a shared spreadsheet or in one person's head, that is where to start. Let us look at it together, with no commitment.
ISO 9001:2015 certified
Written requirements, tracked changes, a defined path for every issue.
Benefit Corporation
Goals written into the bylaws, an impact report every year.
Listed on MePA
The Italian public sector e-procurement marketplace.
